Terms and Conditions / Rainouts & Cancellations
Exclusive Golf Services Terms and Policies
Golf Travel Made Easy, and we are there to help with as little or as much through every stage of your trip!
In case of bad weather prior to play, call the golf course and inquire if they are open. We will only issue a refund if the golf course is closed on your scheduled day of play. If the course is closed, please call us as soon as possible during normal office hours and notify us of the name of the person you spoke with at the golf course. We will issue a full refund. If the course is not closed, we have guaranteed a paid round to the course and you will be charged the full amount. If play is suspended during play, it is your responsibility to inquire as to the weather refund policy at each course. In most cases if you are unable to complete your round, the course will issue a “rain check”.
Upon booking, a $50 per person deposit is required. Once your hotel has been confirmed to you, the deposit is non-refundable. The deposit is completely refundable if the hotel you have chosen is not available. There are a few hotels, condominiums and private villa rentals on our network that require a higher deposit. If this is the case with the options you have chosen, you will be informed by our offices.
The balance of the entire golf package is due in US currency at least 30 days prior to arrival. If your golf and or package is booked less than 30 days prior to planned arrival, full payment is required at the time of booking.
We accept: MasterCard, Visa, American Express and Discover. There is a 3% process fee added for those paying with credit cards.
Payment can also be made by money order, traveler’s check, certified cashier’s check, wire transfer and by personal check. (Personal checks must be received at least 30 days prior to arrival date and should be made payable to Exclusive Golf Services.)
Any golf package may be cancelled up to 15 days prior to the planned date of arrival. A $50 processing fee per person will be imposed. For cancellations received less than 15 days prior to the planned arrival date, we reserve the right to impose a penalty of up to 100 percent on all money collected (as various hotels have different cancellation policies that we must honor). There are just a few exceptions to this policy. Ask your representative if the accommodation option you have chosen has a cancellation policy which is stricter than that stated here.
Your golf and or package will be confirmed to you once the deposit has been made and Itinerary agreement signed and accepted. Approximately 7-10 days before arrival vouchers needed will be sent or emailed to you.
Replay rounds can be guaranteed at greatly reduced rates. Guaranteed replay rounds are available at select golf courses. Please ask your representative for additional information and details.
Our company and cooperating agents act only in the capacity of agents for the passenger in all matters pertaining to hotel accommodations, golf course reservations and transportation, whether by motor car, or plane, etc. and as such they shall not be liable for any injury, personal injury, damage, loss, accident, irregularity, which may be occasioned by reason of any defect in any company or personas engaged in conveying the passenger, or in carrying out arrangements of the tour.
Our accommodations partner company Spring Break Sports Inc. is registered with the State of Florida as a Seller of Travel, Registration No., ST35352. Please note, all rates are subject to change and availability.